Terms & Conditions

GENERAL

• These terms of service (the “Terms of Service”) govern your use of our services provided on our website http://www.myhomestop.in (“Website”).

• This Terms of Service, the Terms of Use and the Privacy Policy together govern the terms of use of the Website.

• The Company operates the Website to provide online access to information about the Company and the products, services, and opportunities we provide at the Company (‘Services’). Please read these Terms of Service carefully before you use the Services. If you do not agree to these Terms of Service, the Terms of Use, and the Privacy Policy, you may not use the Services. By using the Website, you signify your acceptance of the Terms of Use and the Privacy Policy and the Terms of Service, which takes effect immediately upon your use of the Services, and create a legally binding arrangement for you to abide by the same.

• We reserve the right to change the Terms of Service at any time without notice or posting changes on our Website and you shall be liable to update yourself of such changes, if any, by accessing the changes on the Website.

 

PLACING ORDERS

• You shall be entitled to place either a single-time order for the product of your choice or purchase a subscription.

 

PAYMENT

• Payment for purchases
  
  We offer you multiple ways to pay securely.
  
  Payment for the subscription can be through:
  
  (a) Credit cards (Visa, Master Card, and Rupay)
  (b) Debit cards (Visa, Master Card, and Rupay)
  
  Payment for single time order can be through:
  
  (a) Debit Cards
  (b) Credit Cards
  (c) Net banking
  (d) UPI
  (e) Wallets
  (f) COD

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• Terms of Payment
  (a) You agree to pay all charges at the amounts in effect when such charges are incurred.
  (b) You must provide a valid credit/debit card (Visa, MasterCard, or any other accepted
  issuer) or other specified payment or financial mechanism (collectively, “Payment Facility”) as a condition to making any payments.
  (c) Your Payment Facility agreement governs your use of the designated credit or debit card or other mechanism, and you must refer to that agreement and not these Terms of Service to determine your rights and liabilities.
  (d) You hereby consent to provide and authorize www.myhomestop.in and its service providers (including any Payment Facilities) to share any information and payment instructions you provide to the extent required to complete the payment transactions by these Terms of Service, including personal, financial, credit card payment, and transaction information.
  (e) By providing your payment and financial information, you agree that www.myhomestop.in, its service providers, and any of their third-party payment processors are authorized to immediately charge your account for all applicable fees and that no additional notice or consent is required.
  (f) www.myhomestop.in reserves the right at any time to change its prices and billing methods.
  (g) All information that you provide must be accurate, current, and complete.
  (h) You represent and warrant that you have the legal right to use any payment card(s), payment means, or other financial information that you provide.
  (i) In case of fraudulent matters, the Company holds the right to share the details with the concerned body for verification.
  (j) If any fraud transactions are carried out by you on the Website, www.myhomestop.in reserves the right to recover all the losses and expenses incurred like lawyer fees, collection charges, etc from the concerned party. The Company also holds the right to take any action available under applicable law against such person.
  (k) Terms of COD

  • (i) The Website allows you to pay your invoice amount in cash at the time of actual delivery to your doorstep by choosing the COD payment option during checkout.

  • (ii) You can make COD payments in Indian Rupees only.

  • (iii) Due to the limitation of the courier partners we use, COD is not yet available for all zip codes in India. During the checkout process, you can check if the COD facility is available for your delivery address.

 

COUPON

• You can redeem your coupons at the time of placing your order and the coupon amount shall be deducted from the total payment amount. You can proceed to checkout and pay the remaining amount using any other form of payment.

• Only one coupon code can be used on a single order.

• Coupon offer cannot be clubbed with any other scheme.

• www.myhomestop.in reserves the right to cancel/change/modify/add/delete any of the terms and conditions of the offer at any time without notice.

• www.myhomestop.in reserves the right to deny honoring the offer on the grounds of suspicion or abuse of the offer by any customer without providing any explanation thereof.

• The coupons cannot be exchanged for cash.

• The coupons shall expire within a period of two months to twelve months. There are no refunds or extensions of expired coupons.

• If you choose to cancel an order after applying a coupon code, it would not be usable for a later purchase.

• In case of suspected activity, www.myhomestop.in reserves the right to cancel orders.

• The coupon discount provided may affect the actual output tax payable reflected above for the order.

• For any queries on the coupon, please email us at hello@myhomestop.in.

 

GOVERNING LAW AND DISPUTE RESOLUTION

• This Terms of Service shall be governed by and constructed per the laws of India, without reference to conflict of laws principles. The courts in Bangalore shall have exclusive jurisdiction to determine any disputes arising to, or under, the terms of this Terms of Service. You agree to submit to the jurisdiction of the courts in Bangalore and agree to waive any objections to the exercise of jurisdiction over the parties by such courts.

 

Proof of Delivery (POD) Policy

We are committed to ensuring a smooth delivery experience. Please note the following guidelines regarding Proof of Delivery (POD):

1. Delivery Confirmation: Once your order is marked as delivered, you will receive notifications via WhatsApp and email from the brand, as well as a WhatsApp message from the courier partner.

2. In Case of Non-Receipt: If your order is marked as delivered but you have not received it, kindly report the issue within 48 hours. This allows us to address the concern promptly with our courier partner as this issue can only be raised within 48 hours to the concerned courier partner.

3. How to Escalate: To escalate the issue, please email support@myhomestop.in within 48 hours, providing details of the problem.

4. Proof of Delivery (POD): Once a request is raised, we will provide a Proof of Delivery (POD) within 72 hours.

We appreciate your cooperation and are here to assist with any concerns.